Our Commitment to Your Privacy
Privacy Policy
At Ahungalla Sea Turtle Conservation Project, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, apply for volunteering, make a donation, request a Birthday Turtle Protection Gift, book a project visit, or communicate with us by WhatsApp, email, phone, or online forms.
By using our website or contacting us, you agree to the practices described in this Privacy Policy.
Last Updated: 7 May 2026
1. Who We Are
Contact Details
2. Information We May Collect
Name
Country
Email address
Phone or WhatsApp number
Preferred visit or volunteer dates
Number of visitors or volunteers
Age or age group where relevant
Travel details where required for volunteer support
Accommodation or transfer requirements
Donation details
Birthday certificate name
Birthday date if shared for certificate purpose
Gift message for birthday donation
School, university, group, or organisation name
Health, dietary, or safety notes shared by volunteers
Messages, questions, or enquiry details
Photos, videos, or testimonials if you choose to share them
We only ask for information that is relevant to your enquiry, booking, donation, volunteer application, or project support request.
3. How We Collect Information
We may collect information through:
Website contact forms
Volunteer application forms
Birthday Turtle Protection Gift forms
Donation enquiry forms
Project visit booking forms
WhatsApp messages
Phone calls
Email communication
Social media messages
In person visits
Student or group visit enquiries
Photos, videos, or testimonials shared with permission
We may also collect basic website usage information through cookies, analytics tools, or similar technologies if they are used on the website.
4. How We Use Your Information
We May Use Your Information To
Reply to your enquiries
Process volunteer applications
Arrange project visits
Manage student or group visit requests
Prepare Birthday Turtle Protection Gift certificates
Confirm donation enquiries
Send thank you messages or project updates
Provide information about volunteer programs
Arrange accommodation or transport support where requested
Improve our website and communication
Share project updates if you have agreed to receive them
Maintain basic records for project management
Respond to safety or emergency needs related to volunteers
Comply with legal, accounting, or administrative requirements
5. Volunteer Application Information
If you apply to volunteer with Ahungalla Sea Turtle Conservation Project, we may request additional details to help us prepare for your visit and support your safety.
This may include:
Age
Travel dates
Volunteer duration
Emergency contact details where required
Health or dietary notes you choose to share
Accommodation needs
Airport transfer support requests
Previous volunteer experience
Group or school details if applicable
We use this information only to manage your volunteer enquiry, prepare your program, communicate with you, and support your safety during your time with us.
If a volunteer is under 18 years old, we may require consent from a parent, guardian, school, or authorised group leader.
6. Birthday Turtle Protection Gift Information
Donor name
Country
Email address
WhatsApp number
Name to appear on the certificate
Birthday person’s name
Birthday date if shared
Gift message
Donation package
Certificate delivery preference
Supporter wall preference
We use this information to prepare your digital certificate, confirm your donation enquiry, send thank you messages, and manage donation related communication.
We do not treat sea turtles as owned animals. Any name on a certificate is symbolic and is used only to thank the donor or birthday person for supporting conservation.
7. Donation Information
If you make a donation or ask about donating, we may collect basic information needed to confirm and manage your donation.
This may include:
Name
Country
Email address
Phone or WhatsApp number
Donation amount or package
Donation purpose
Certificate details if applicable
Payment confirmation details where required
8. Photos, Videos, Testimonials, and Media
We may take or receive photos, videos, reviews, or testimonials from volunteers, visitors, donors, or project supporters.
We will only use identifiable photos, videos, or testimonials for website, social media, marketing, awareness, or project updates when permission has been given or when the content has been clearly shared for that purpose.
You Can Request
Removal of your photo from our website where practical
Removal of your testimonial where practical
Correction of your name or details
Non publication of your photo, video, or personal story
9. Children and Young Visitors
Our project may receive enquiries from families, schools, student groups, and young volunteers.
If a child or person under 18 is involved in volunteering, group visits, certificates, photos, or donations, we may require consent from a parent, guardian, teacher, or authorised group leader.
We do not knowingly collect unnecessary personal information from children. If a parent or guardian believes a child has shared personal information without permission, please contact us and we will take reasonable steps to remove or correct it.
10. WhatsApp, Email, and Social Media Communication
When you contact us by WhatsApp, email, phone, or social media, we may use the details you provide to reply to you and manage your enquiry.
Please remember that WhatsApp, email platforms, and social media platforms are operated by third party companies. Their own privacy policies may also apply when you use their services.
We recommend not sending highly sensitive personal information through social media messages unless necessary.
11. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website performance, understand visitor behaviour, and support basic analytics.
Cookies are small files stored on your device when you visit a website.
Cookies May Help Us Understand
Which pages are visited
How visitors use the website
How to improve website content
General traffic and performance
Enquiry or conversion activity
You can usually control or disable cookies through your browser settings. If you disable cookies, some parts of the website may not work as expected.
If the website uses tools such as Google Analytics, Meta Pixel, Google Tag Manager, or similar services in the future, those tools may collect usage information according to their own privacy policies.
12. How We Share Information
We do not sell your personal information.
We may share limited information only when needed to provide requested services or manage the project.
We May Share Information With
Project team members
Volunteer coordinators
Accommodation providers if requested
Transport providers if requested
Payment service providers if online payment is used
Website hosting or IT service providers
Email or communication service providers
Legal, accounting, or regulatory advisers where required
Schools, universities, or group leaders where relevant
13. International Visitors and Data Transfers
Many of our visitors, volunteers, and donors may contact us from outside Sri Lanka, including Europe, the United Kingdom, Australia, Canada, and other countries.
When you contact us from another country, your personal information may be processed in Sri Lanka or through third party communication and hosting services that operate internationally.
We take reasonable steps to handle your information carefully and only for the purpose for which it was provided.
14. How Long We Keep Your Information
We May Keep Information For
Responding to enquiries
Managing volunteer applications
Arranging project visits
Processing donations or birthday certificates
Maintaining basic project records
Legal, accounting, or administrative purposes
Resolving disputes or questions
Sending updates where consent has been given
15. How We Protect Your Information
Our Protection Measures May Include
Limiting access to personal information
Using secure communication where practical
Keeping records only as needed
Avoiding unnecessary collection of data
Reviewing project communication practices
Using trusted service providers where required.
16. Your Privacy Rights
Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing or updates
Object to certain uses of your information
Request that we stop using your photo, video, or testimonial where practical
Ask questions about how your information is used
If you are in the European Economic Area or another region with specific privacy rights, you may have additional rights under applicable data protection laws.
To make a privacy request, please contact us using the details below.
17. Marketing and Project Updates
We may send you project updates, volunteer information, donation updates, or conservation news if you have contacted us, supported the project, or agreed to receive updates.
You can ask us to stop sending updates at any time by contacting us through email or WhatsApp.
We do not send unnecessary marketing messages, and we do not sell your contact details to other organisations.
18. Third Party Links
Our website may include links to third party websites, social media pages, payment platforms, travel partners, or other resources.
We are not responsible for the privacy practices, content, or security of third party websites. Please review their privacy policies before sharing personal information with them.
19. Data Accuracy
We try to keep personal information accurate and up to date. If your contact details, certificate details, booking information, or volunteer details change, please contact us so we can update our records.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our project, website, services, donation methods, legal requirements, or privacy practices.
The latest version will be published on this page with the updated date.
